The first free zone
in the world dedicated to the outsourcing
industry, Dubai Outsource Zone (DOZ), a member
of TECOM Investments offers the perfect
base for both captive and third-party
outsourcing operations to provide mid and
high-end services in areas such as finance,
accounting, IT, payroll processing, engineering,
R&D and design.
It also serves as a
centre for off-shore disaster recovery
facilities. DOZ caters to off-shoring
requirements from Europe, the US and the region.
DOZ's custom-made facilities, including
next-generation telecom infrastructure, office
space in intelligent buildings, and facilities
management, enable outsourcing companies to set
up efficient operations.
The package of
telecom services include reliable and redundant
high-bandwidth connectivity, IP telephony,
automatic call distribution (ACD), interactive
voice response (IVR) and predictive dialing
systems, satellite communication services as
well as technical and infrastructure
support. These facilities form part of a
plug-and-play infrastructure which helps
offshore service providers start operations
quickly with minimal upfront
investment.