The first free zone in the world dedicated to the outsourcing industry, Dubai Outsource Zone (DOZ), a member of TECOM Investments offers  the perfect base for both captive and third-party outsourcing operations to provide mid and high-end services in areas such as finance, accounting, IT, payroll processing, engineering, R&D and design.

It also serves as a centre for off-shore disaster recovery facilities. DOZ caters to off-shoring requirements from Europe, the US and the region. DOZ's custom-made facilities, including next-generation telecom infrastructure, office space in intelligent buildings, and facilities management, enable outsourcing companies to set up efficient operations. 

The package of telecom services include reliable and redundant high-bandwidth connectivity, IP telephony,  automatic call distribution (ACD), interactive voice response (IVR) and predictive dialing systems, satellite communication services as well as technical and infrastructure support.  These facilities form part of a plug-and-play infrastructure which helps offshore service providers start operations quickly with minimal upfront investment.