Business Sectors

Businesses from the following sectors may apply to become part of the Dubai Outsource Zone business community:

Outsource

  • Customer Care
    Companies providing outsource services for customer selection through marketing campaigns, telemarketing and telesales, retention of services and support, extension services through cross selling and up selling and technical help desks.
  • Transaction Processing
    Companies providing third party services for billing and payment services, insurance claims processing, medical prescription processing and general collections. This does not include Insurance Service Provider services as set out an Activity under the Service Provider Segment.
  • Information Technology Management
    Companies providing outsource services to third parties on a remote basis for system maintenance, technical support and customer relations management systems.
  • Document Management
    Companies providing physical storage facilities to third parties for document management purposes.
  • Operations Support
    Licensees providing outsource services to Clients for office operations functions.

General

General