Incorporation and Licensing

Dubai Outsource Zone offer its business partners quick and easy licensing and incorporation services. Whether the venture is new or existing, small or large, we help you ensure legal structure for your DOZ-based venture through simple processes...

Companies can incorporate in two ways:

• Free Zone Limited Liability Company
• Branch of a local or foreign Company

The incorporation policies, procedures and requirements can be downloaded from the Download Section website:

Dubai Outsource Zone works closely with government departments to help companies ease the process of obtaining residence and visit visas.

We help companies obtain different types of residence and entry permits for your employees without restrictions on nationality.

These include:

• Employment Residence Entry Permits
• Transit Visas (only for business purposes)
• Visit Visas (for business and personal purposes)
• Family Residence visas

Office Space

Companies can rent flexible office space upwards of 1500 square feet. The rent covers the basic shell of the office which companies can add to and modify based upon their requirements. Lease of land for office facility is also available based on certain specific criteria.

We provide professional and timely maintenance of the office facility. Infrastructure services are also provided in coordination with other departments.

Periodic surveys are conducted to understand company's tastes and requirements. These surveys provide valuable inputs for enhancing existing offerings and designing new facilities.

Bandwidth

Bandwidth offered by DOZ ranges from 56 Kbps to Gigabit speeds depending on the access technology.

Analogue interfaces : Speeds up to 56 Kbps
ISDN interfaces : Speeds up to 128 Kbps
ADSL interfaces : Speeds ranging from 384 Kbps – 2Mbps
Leased Circuits : As required by customer
Ethernet interfaces : Up to Gigabit speeds

Other value added features available with bandwidth include: Email accounts, IP addresses, Domain Names and virtual web spaces.

Call Centre Technology
IP Contact Centre Solution
Dubai Outsource Zone’s IP Contact Center (IPCC) Solution based on Cisco technologies delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multi-channel contact management over an IP infrastructure. By combining multi-channel automatic call distributor (ACD) functionality with IP telephony in a unified solution, The IPCC solution enables companies to rapidly deploy a distributed contact center infrastructure.
The solution enables you to seamlessly integrate inbound and outbound voice applications with Internet applications including real-time chat, Web collaboration and e-mail. This integration allows for unified capabilities, enabling a single agent to support multiple interactions simultaneously regardless of the communications channel the customer has chosen. Since each interaction is unique and may require individualized service, the solution enables you to manage each interaction based on virtually any contact attribute.

Hosting and Security Services
DOZ provides security and hosting services through its sister company e-Hosting DataFort (EHDF). EHDF’s services encompass an entire range of managed hosting and security services coupled with cutting edge consultancy, strategic outsourcing and data management.

The portfolio of EHDF’s services include:

• Co-location
• Dedicated Server
• Dedicated Managed Hosting
• Multimedia Web Casting Services
• Disaster Recovery Services
• Strategic Outsourcing
• Professional IT Services
• Professional Security Services
• Training

Land Lease

Dubai Outsource Zone provides land for lease to build office facilities. Leases are given based on certain specific criteria.